Question 1

What is your order processing time?

Accepted Answer

Our processing times are typically 3-5 business days, but we strive to ship orders as quickly as possible. Processing times may be longer during holidays or inclement weather.

Question 2

Can I return or cancel my order?

Accepted Answer

Due to the nature of our items, we do not accept returns or exchanges. If there's an issue with your order, please contact us, and we'll do our best to resolve it. You can cancel your order anytime before it ships by emailing tami@blueanchordesignco.com with the subject "CANCELLATION".

Question 3

When will my order arrive?

Accepted Answer

We ship all orders via USPS First Class Mail with tracking from Willis, TX 77318. Typically, your package will arrive within 3-5 business days. Please allow extra time during holiday seasons.

Question 4

Can I place a custom order for stationery and gifts?

Accepted Answer

Yes, we welcome custom orders that align with our mission to glorify God through our designs. Contact us with your vision, and we'll work with you to bring it to life, ensuring it meets our quality and purpose standards. Reach out with your project details to get started!

Question 5

How do I use coupon codes?

Accepted Answer

Apply your coupon code at checkout; it can't be added after the order is placed. Only one coupon code can be used per transaction. For promotional freebies with minimum spends, the minimum amount is calculated after the discount and before shipping costs.