Frequently asked questions

Our processing times are typically 3-5 business days, but we strive to ship orders as quickly as possible. Processing times may be longer during holidays or inclement weather.

Due to the nature of our items, we do not accept returns or exchanges. If there's an issue with your order, please contact us, and we'll do our best to resolve it. You can cancel your order anytime before it ships by emailing tami@blueanchordesignco.com with the subject "CANCELLATION".

We ship all orders via USPS First Class Mail with tracking from Willis, TX 77318. Typically, your package will arrive within 3-5 business days. Please allow extra time during holiday seasons.

Yes, we welcome custom orders that align with our mission to glorify God through our designs. Contact us with your vision, and we'll work with you to bring it to life, ensuring it meets our quality and purpose standards. Reach out with your project details to get started!

Apply your coupon code at checkout; it can't be added after the order is placed. Only one coupon code can be used per transaction. For promotional freebies with minimum spends, the minimum amount is calculated after the discount and before shipping costs.